Patient Testimonials

“The expert help I’ve received through the years has been excellent. The staff and Dr. Flohr have always responded thoughtfully and professionally to my concerns and questions. I doubt if you can find better eye-care professionals. They are a one-stop-shot – examinations, glasses, surgery – they cover it all when it comes to eye care. Everyone at AEP took the time to listen to me. I was never rushed, and when there were options to consider – the pros and cons were carefully explained. I sincerely appreciate the care I have received. I’ve always been treated very well and everyone on the staff is indeed a professional. Also, to show how much he cares, Dr. Flohr gives every surgery patient flowers on the day of surgery!”
Joe B.
“AEP is just wonderful. I would recommend them to friends and family! The staff is very nice and helpful.”
Linda J.
“AEP was able to help provide solutions when I broke my glasses. The staff is amazing!! Their patience and support I received made me feel comfortable. They really care about the patient.”
Karen G.
“I am so happy I went to Advanced Eyecare Professionals in Ionia for cataract surgery. They do it in the Ionia hospital as outpatient which was a great advantage over big town "conveyor belt style". Amazing caring staff & great results with Dr. Flohr. Was home in 3 hours. Thank you all at Advanced Eyecare Professionals.”
Bill B.
“Eyecare has improved my life "Now I can see the TV good. I can look at my magazines and see much more when going for a ride in the car." I would say to a friend or family member "the cataract surgery was very quick and easy, and I can see 100% better." What pleased me the most was that "I can see 100% better. It has improved my life 100%." "Thank you so much."”
Donna F.
“Advanced Eyecare Professionasl has made me see better. They are a friendly place and good place to go if you’re in need of glasses or other eyewear accessories. I was most pleased how there are options to adjust glasses if they aren’t exactly how you want them to be.”
Luke K.
“Prompt, efficient, and fantastic professional service for patients. Extremely helpful with advise & patience with those of us hard of hearing & other handicaps. Surgery smooth & fast, recovery excellent, visits timely and complete satisfaction with everything.”
Dick J.
“Confidence of not needing glasses after 50 years is wonderful [after having cataract surgery]. Seeing brilliant colors again is amazing! I would highly recommend Advanced Eyecare Professionals; they have excellent staffing. My final result from seeing 20-50 to 20-15 is phenomenal!”
Diane J.
“Thanks AEP, I can see better now! =) I recommend coming here to my family and friends.”
Rebecca W.
“My vision has gone from the classic “blind-as-a-bat” to “eagle eye” [with cataract surgery]. I let all my family and friends know to go to AEP. What treatments may have been a little scary in the past are now, thanks to new technology, very easy and painless. Dr. Flohr is a genius, very kind, and sympathetic. He also will explain anything.”
Brenda B.
“If a friend or family member asked about Advanced Eyecare Professionals, I would tell them, “the staff is very friendly and personable and enjoyable to interact with.” What pleased me the most in my course of treatment was the staff was very friendly and accommodating and a lot of fun to interact with. AEP has great service and is very willing to help with my eye care.”
Benjamin N.
“Since my son has had his glasses his reading has improved tremendously. He went from 8 sight words to 28 in 2-3 weeks. I let family and friends know they must go to AEP, the staff are friendly, courteous and professional. What pleased me the most was that the eye doctor was great with my son. He is a high energy child and it did not phase them a bit and my son enjoyed them.”
Rachel F.
“It wasn’t until I turned 40 that I even needed glasses. It was all so foreign and I was terrified something terrible was happening to my eyesight! I was reassured this was something normal and AEP helped me see better! Now I’m experimenting with contacts and have different options. My family has a history of eye disease so I’m also reassured that AEIP keeps tabs on it for me. The staff is extremely professional, very patient, and excellent communicators. You leave Advanced Eyecare Professionals feeling a well cared for patient, not a ‘filed chart with a number’. The quality of care is exceptional! You sometimes expect to sacrifice personality or genuineness with exceptionalism, but that isn’t the case here.”
Sherri K.
“Advanced Eyecare's promptness to attention is awesome!”
Raymond C.
“Dr. LaLonde was excellent - capable and efficient, without rushing through the appointment. The entire staff at Advanced Eyecare was kind, knowledgeable, and competent, as well as full of great senses of humor! They even took the time to help explain my insurance benefits and help me sort out and understand my new coverage. I ordered contact lenses through the office, which were priced reasonably and came quickly. I did not need to order glasses at this visit, but they had a nice selection of frames and a helpful staff in that area as well. Advanced Eyecare has earned my business for sure. Highly recommended! ”
Emma on Google Business
“I love to read and do crafts, so glasses have been in y life since I was a child, and now my daughter has them. I definitely recommend AEP. The doctor was great with my 5yr old daughter and everyone is very friendly and helpful.”
Tracey D.
“My visit today was awesome, like usual. Thanks!!!!”
Nancy S.
“Eye care has helped me be aware of proper care for All of my body. AEP staff are professional and courteous. They are knowledgeable and helpful. ”
Shawn M.
“AEP has good service. I let my friends and family know that I’m very pleased, and recommend AEP to them. Everyone was pleasant and efficient. ”
Sharon S.
“We were happy with our care at Advanced Eyecare Profesisonals. We have been pleased the way our life has been better [from improved vision]. We have been with you for years and have always been satisfied with the care. ”
Helen W.